Connect Existing WhatsApp Business API Setup to WAConversionTracking

Already have WhatsApp Business API set up? Follow these steps to connect it with WAConversionTracking.

Connect Your Existing WhatsApp API Setup to WAConversionTracking (WACT)

If your business already has a verified WhatsApp Business API setup, you don’t need to start from scratch. You only need to modify a few settings to connect it with WAConversionTracking.


✅ What You’ll Need:

  • Your existing WABA ID
  • Your phone number ID
  • Admin access to your Meta Business Manager
  • Access to your Facebook App linked with the WABA

🔁 Required Modifications

1. Add the WACT Webhook URL

  1. Go to your Facebook App Dashboard
  1. Navigate to WhatsApp > Configuration
  1. Under Webhook, click Edit
  1. Set:
      • Callback URL: https://app.waconversiontracking.com/api/webhook
      • Verify Token: waconv123
  1. Click Verify and Save
This enables WACT to receive and log incoming WhatsApp messages.

2. Subscribe to Webhook Events

  1. In the same WhatsApp > Configuration section
  1. Under Webhook Fields, click Manage
  1. Enable:
      • messages
      • account_alerts
  1. Click Save

3. Generate a Permanent Access Token

  1. Go to Business Settings
  1. Under System Users, create a new user (e.g. WAConversionUser)
  1. Assign this user:
      • Full control to your Facebook App
      • Manage WhatsApp accounts permission under Accounts > WhatsApp Accounts
  1. Click Generate Token
  1. Choose:
      • Never Expire
      • Permissions:
        • whatsapp_business_messaging
        • whatsapp_business_management
  1. Copy and store the token securely — you’ll use it inside WAConversionTracking

🔐 Final Step: Configure Inside WAConversionTracking

In your WACT dashboard:

  • Enter your phone number ID
  • Enter your WABA ID
  • Paste your access token

Once saved, your setup is complete.