FAQs About Workflows
Common questions and answers about workflows.
❓ Can I assign one WhatsApp number to multiple workflows?
No — a WhatsApp number can only be used in one workflow at a time.
❓ Can I change the WhatsApp number in a workflow later?
No — to use a different number, you must delete the workflow and create a new one.
❓ Is a Google Ads Account Number required?
No — it’s optional and purely a label for organizing your workflows.
❓ Can I skip workflows?
No — at least one workflow is required. You cannot generate a button or track WhatsApp leads without creating a workflow.
❓ Do I have to connect Google Sheets?
Not mandatory unless:
- You want offline conversions → Connect Conversion Sheet
- You want automatic lead/click export → Connect Leads/Clicks Sheet