Leads & Tracking – WAConversionTracking Help Centre | Setup, Workflows & Google Ads Conversion Tracking

Getting Started
- The Basics
  - What is WAConversionTracking?
  - How It Works
Setup
- WhatsApp Business API
  - WhatsApp Business API Setup
  - Connect Existing WhatsApp Business API Setup to WAConversionTracking
  - How to Add a WhatsApp Account to WAConversionTracking
- Workflows
  - What Are Workflows?
  - Creating a Workflow
  - Managing Workflows
  - Button Generator & Tracking Script
  - Active Workflow Filter
  - FAQs About Workflows
- WhatsApp Button Tracking
  - How Does It Work?
  - Pre-built WhatsApp Button (Option 1)
  - Tracking Script (Option 2)
  - Testing Your Setup
Leads & Tracking
- Tracking & Attribution
  - What Counts as a Conversion?
  - How UID and GCLID are Matched
  - Troubleshooting Untracked Leads
- Lead Data
  - Viewing and Exporting Leads
Integrations
- Google Sheets
  - Connecting Google Sheets
- Google Ads Conversion Upload
  - Offline Conversion Uploads
Settings & Account
- Account Settings
  - Managing Account Info
  - Subscription & Billing
  - Danger Zone
- Platform Settings
  - Tracking Settings
  - Dashboard Theme
  - Integrations
More

Tracking & Attribution

Learn what WAConversionTracking considers a valid conversion and what conditions must be met.

Learn how WAConversionTracking matches the unique user ID with the Google Ads click ID for accurate lead attribution.

Learn how to diagnose why a WhatsApp message didn’t appear in your lead log or was not counted as a conversion.

Learn how to access and export WhatsApp leads tracked by WAConversionTracking.